How do I contact support?

If you need assistance with Learntime, our support team is here to help. Here's how you can get in touch and make the most of our support services:

Ways to Contact Support

1. In-App Support:

   • Look for a "Contact Support" option under the help menu within the Learntime app.
   • This often provides the quickest way to get assistance.

2. Bugs and Ideas site:

   • Our Bugs and Ideas site is where you can submit feature requests and report bugs.

3. Social Media:

   • Check out my X (formally Twitter) account for updates and announcements.

Before Contacting Support

To get the fastest and most effective help, try these steps first:

• Many common questions are answered in our FAQ section.
• You might find an immediate solution to your problem.

What to Include in Your Support Request

When contacting support, please provide:

1. A clear, concise description of the issue
2. Steps to reproduce the problem (if applicable)
3. Any error messages you've encountered
4. The device and operating system you're using
5. Screenshots or screen recordings (if relevant)