How do I manage my Learntime subscription?

Managing your Learntime subscription is an important aspect of maintaining your account and ensuring uninterrupted access to the platform. Here's a guide on how to manage your subscription, view account settings, and handle plan information:

Accessing Account Settings

  1. Select your profile image or name in the bottom left corner of the screen.
  2. This will open the User Settings page.
  3. Navigate to the "Account" tab.

Viewing Account Information

In the Account tab, you can see important information about your Learntime subscription:

  1. Email: View your registered email address.
  2. Current Plan: Check your current subscription plan details.

Managing Your Subscription

To manage your Learntime subscription:

  1. In the Account tab, look for the "Manage Learntime Subscription" option.
  2. Select this option to access the Stripe customer portal, where you can manage your subscription.
    • Upgrading your plan
    • Downgrading your plan
    • Cancelling your subscription
    • Updating payment information

Troubleshooting Billing Issues

If you encounter any billing issues:

  1. Check the FAQ or Help section for common billing problems and solutions.
  2. If you can't resolve the issue, look for a "Contact Support" option in the app help menu to get help from the Learntime team.

Remember to review any changes to your subscription carefully before confirming them. If you have any questions about plans, pricing, or billing, don't hesitate to reach out to Learntime's customer support for assistance.

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